FAQ

How long will it take to receive my order?

Please see details of turnaround times here

Please contact us if you wish to pay extra for a faster postage time.

Will I receive a parcel tracking number?

All orders over £8 are tracked vis Royal Mail.  If your order is above this value then you will receive a tracking number when your order has been dispatched.

Please note that Royal Mail will only show when the item has been successfully delivered.

 

What do I do if I've not received my order?

If it's been over 7 days since your order was dispatched then please do get in touch.

Are my products available for wholesale?

Yes they are.  Please email to discuss your requirements.

I can't find the answer to my question?

Please email us and we will do our very best to answer you as quickly as I can.

I'm not happy with my purchase...

Don't worry! Please just email and we will do our best to rectify the problem for you as fast as I can. We are 100% focused on customer satisfaction.

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